About us

As one of the leading estate agents in Suffolk and Norfolk, Shires Residential has branches in Mildenhall, Bury St Edmunds, Brandon and Thetford with properties sold, let and managed in over 150 surrounding towns and villages. Marshall Buck & Casson is also now part of Shires Residential, with sales in Bury St Edmunds handled through this trusted estate agent.

The company employs over 20 experienced and motivated staff, half of these whom have been part of the Shires Residential team for over a decade. Each member of staff has a genuine interest in clients’ needs and works closely with them each step of the way to ensure the process remains smooth and stress-free, whether they are the seller, buyer or landlord. We’re proud that a large percentage of our clients come through personal recommendation from family, friends and neighbours who have previously used one of our services.

History of Shires Residential

The first Shires Residential Estate Agent

Shires old 2The first Shires branches opened in Mildenhall and Lakenheath in 1987, by founding directors David Kemble-Taylor, Mike Ellis and Bob Gallon. The opening coincided with the large scale development of Herne’s Green in Beck Row by Bonnetts Builders, for which Shires Residential were the selling agents. Almost 30 years on and Shires Residential still manage many properties on this development in our lettings portfolio.

Bury St Edmunds Branch

Bury St EdmundsEstablishing an enviable reputation as one of the area’s leading estate and letting agents, a third branch was soon opened in Bury St Edmunds and overseen by David Kemble-Taylor. The branch moved from its original location in Hatter Street to the current premises in Guildhall Street a few years later.

1990s

Throughout the 90’s the company battled its way through a difficult recession, concentrating its efforts on both the sales and lettings markets and maintained its position as a market-leading estate agent.

As the working relationship with the nearby USAF air bases strengthened, Frances Stewart was brought in to head up the lettings department in the Mildenhall/Brandon/Lakenheath area. Frances has vast experience in the rental sector and is now is now our lettings consultant, operating from the Mildenhall branch.

2000s

Following the turn of the Millennium, the original directors appointed James Hines and Richard Carrington as new directors, bringing in fresh thinking to help drive the business forward.

In 2009 the company’s image undertook a major rebranding to trade as Shires Residential with the makeover incorporating the trademark lime green and black branding.

New branches in Brandon and Thetford

Brandon  Thetford
2012 saw a new branch open in Brandon, which quickly established itself as a market-leading agent in the expanding market town.

On the 3rd March 2015 another branch was opened in Thetford, prominently situated in the heart of the town at 12b King Street and taking Shires Residential’s total number of branches to four.

The range of services offered also increased and the original services of sales, lettings and property management has been complemented by land and new homes acquisition and Shires Residential Platinum Collection which focuses on the sale of individual homes.

Acquisition of Marshall Buck and Casson Ltd

MBC_Shires_DirectorsShires Residential acquired the highly respected Bury St Edmunds based Estate Agents, Marshall Buck & Casson Ltd in November 2014 and have subsequently moved both trading styles into the Grade II listed timber-framed offices in central Bury St Edmunds.

Marshall Buck & Casson specialise in the sale of high quality property in and around Bury St Edmunds, together with the sale and rental of Commercial Property in West Suffolk, South Norfolk and East Cambridgeshire.

of our clients were extremely impressed with our service* *sample of 61 between June 2015-March 2016

Don’t just take our word for it, here’s what our satisfied customers say about us...