Emergency Letting Repairs

If you are experiencing an emergency outside of our standard office hours and cannot reach us on our usual office telephone numbers or via email we have emergency contacts you can call.

Before calling the numbers below please ensure that the property you are calling regarding is managed by Shires Estate Agents Ltd (Mildenhall & Brandon/Thetford offices), or Shires MBC Ltd (Bury St Edmunds Office) and you have tried calling and emailing us first. If this is the case and our offices are closed please get in touch with the preferred contractors listed below, but we must stress that this should only be a last resort and any non-emergency callouts will be charged to the tenant.

General Advice

If your property is managed by the Bury St Edmunds office, please contact the numbers below in case of emergencies only:

HG Frost Building Contractors

If your property is managed by the Mildenhall or Brandon/Thetford offices, please contact the below numbers in case of emergency’s only:

Mr Dale King

0777 5505 666

We hope that your issue gets sorted shortly.